Support

We're a small team and we read everything. Write to us and we'll get back within a couple of days.

hello@deeck.app

Setup help

Make sure Bluetooth is on, that your Victron device has Instant Readout enabled in VictronConnect (Settings → Product info), and that you're within a few metres. Then use “Configure with PIN” in Deeck: the PIN is the same you use in VictronConnect.

Deeck Bridge

The bridge runs on a Raspberry Pi with Venus OS (or on a Venus GX). Follow the guided steps in Settings → Integrations → Deeck Bridge. If it can't be found, check the Pi and the phone are on the same Wi‑Fi.

Pro

Pro is sold through the App Store. Manage it from Settings → Apple ID → Subscriptions on your iPhone. Use “Restore purchases” in Deeck if Pro doesn't show after reinstalling.